Report an Agent / Report Brokerage / Report Abuse
How to report suspicious, misleading, abusive, or policy-violating behavior on QuoteFinder.ca
When to use this page
Use this page if you need to report behavior on QuoteFinder.ca that may be unsafe, misleading, abusive, fraudulent, or against platform rules.
Reports may be submitted by clients, agents, brokerages, team members, or other users affected by conduct on the platform.
Emergency / immediate danger
If there is an immediate emergency, threat of harm, or criminal risk requiring urgent intervention, contact local emergency services or the appropriate authorities first. This page is for platform reporting and review, not emergency response.
What you can report
Report an agent or provider
- misleading or suspicious quotes/bids;
- false claims about identity, licensing, or affiliation;
- pressure tactics, harassment, or repeated unwanted contact;
- requests for unrelated personal information;
- off-platform solicitation that appears suspicious or policy-violating;
- spam, impersonation, or abusive messages;
- suspected fraud or scam behavior.
Report a brokerage / team account
- systematic misuse of client information;
- impersonation or misrepresentation of team members;
- abusive team behavior or repeated policy violations;
- misleading organization identity, licensing, or service claims;
- spam or mass unsolicited outreach using platform-obtained data;
- attempts to bypass platform rules or marketplace controls.
Report general abuse or platform misuse
- harassment, threats, hate, or abusive conduct;
- spam messages or repeated unwanted contact;
- impersonation of users, businesses, or QuoteFinder.ca;
- scraping, data harvesting, or suspicious automated activity;
- fake accounts, deceptive activity, or manipulation attempts;
- content/review abuse or other trust & safety concerns.
Not sure which category fits?
That’s okay. Submit the report with the clearest description you can. QuoteFinder.ca can review and route it to the appropriate team/function.
How to report a problem
To report an agent, brokerage, or abuse issue, contact QuoteFinder.ca support and use a clear label in the first line:
Recommended first-line labels:
- Abuse report — for spam, harassment, impersonation, suspicious conduct, misuse
- Report agent — for concerns about an individual provider/agent
- Report brokerage — for concerns about a brokerage/team account
- Security Report — for account compromise, phishing, or security concerns
What to include in your report (important)
Clear reports are easier to review and act on. Include as much of the following as you can:
- who you are (client, agent, team member, brokerage admin, etc.);
- the account/profile/business name you are reporting (if visible);
- the page URL(s) involved (profile, request page, market page, message thread, etc.);
- what happened (plain-English summary);
- why you believe it is abusive, misleading, or suspicious;
- date/time the incident happened (and your time zone if possible);
- whether the behavior is ongoing right now;
- screenshots, message text, or other relevant evidence.
Best evidence = exact details
Exact message text, screenshots, and page URLs are usually much more useful than a general summary alone.
Examples of report types (to reduce confusion)
| Situation | Use this label | What to include |
|---|---|---|
| Agent keeps sending unrelated messages or promotions | Abuse report | Message screenshots, profile name, dates/times, any opt-out you sent |
| Provider appears to be pretending to be another business/person | Report agent or Report brokerage | Profile link, suspicious claim, supporting screenshots/links |
| Brokerage/team appears to misuse client data or mass-contact users | Report brokerage | Examples, affected pages/messages, timing, why it appears systematic |
| Harassment, threats, or abusive language | Abuse report | Message copies/screenshots, account/profile details, timeline |
| Suspicious login, phishing, fake QuoteFinder message | Security Report | Screenshots, links, message text, when/how received |
What not to send
Please do not include unnecessary sensitive information when making a report.
- Do not send passwords or one-time codes.
- Do not send full payment card numbers.
- Do not send unrelated personal documents unless support specifically asks for them.
- Do not share private third-party information that is not relevant to the report.
Privacy reminder
Include only the information needed to review the issue. If you are reporting messages or screenshots, share relevant portions that show the concern clearly.
What happens after you submit a report
After you submit a report, QuoteFinder.ca may:
- review and triage the report;
- request more details or screenshots if needed;
- review related account activity, messages, or platform records;
- apply warnings, restrictions, holds, or other enforcement actions where appropriate;
- monitor for repeated or related behavior;
- escalate serious issues to trust & safety, security, or compliance review.
Not every report results in visible action, and QuoteFinder.ca may limit what it can share about actions taken on another user’s account.
Confidentiality of reviews
To protect user privacy and platform integrity, QuoteFinder.ca may not disclose full investigation details or the exact action taken on another account.
Good-faith reporting and false reports
QuoteFinder.ca encourages good-faith reporting of real concerns. Please report honestly and provide accurate details.
Knowingly false, abusive, or malicious reports may themselves violate platform rules and can lead to enforcement action.
If you are being contacted in a way that feels unsafe
- Stop engaging if needed.
- Keep screenshots/messages as evidence.
- Do not click suspicious links or send more personal information.
- Submit an Abuse report or Security Report depending on the situation.
- If there is immediate danger, contact local authorities/emergency services.
Related platform rules and policies
This reporting page works together with QuoteFinder.ca’s platform rules and trust/safety processes:
- Acceptable Use Policy (AUP)
- Anti-Spam Policy
- Content & Review Moderation Policy
- Trust & Safety Enforcement / Policy Violations
- Account Suspension / Appeals Policy
- Incident Response / Security Reporting (Responsible Disclosure)
Related help pages
- Help Center
- Report a Problem / Contact Support
- Help for Clients
- Help for Agents
- Help for Brokerages / Team Admins
- Help for Team Members / Staff
Contact / Support
For faster routing, start your first line with one of these labels: Abuse report, Report agent, Report brokerage, or Security Report.
Last updated: February 23, 2026
